A fast-growing Scottish tech company has notched up its 100th Oracle NetSuite client – thanks to a delighted finance boss.
The century of projects is a major milestone for Eureka Solutions, which works with growing enterprises to tailor and deploy the business management software, which transforms company fortunes.
Its newest client is Trinity Grain, one of the most innovative names in UK grain storage, which is preparing for a period of growth and development under new head of Finance, Caroline Whillock.
She previously partnered with Eureka Solutions while overseeing financial transformation at virtual reality gaming firm, nDreams – and says its software solutions and expertise are transferable from a hi-tech game developer and publisher to a rural cooperative of 300-plus farming members.
She added: “I am delighted to be working with Eureka Solutions again. It’s a fantastic opportunity to play a pivotal role in the success and sustainability of Trinity Grain for our membership.”
The cloud software specialist recently celebrated its 10th anniversary with Oracle NetSuite, a successful partnership which has seen Eureka Solutions grow more than 250% to become a £5m+ business with more than 70 staff.
Its skills are particularly sought by fast growing businesses, such as game developer nDreams and pharma membership organisation, BioPhorum. However, it also has proven strengths in sectors such as life sciences, where clients include Achilles Therapeutics; in sport, with clients including Scottish Rugby; and technology, with clients including Dotmatics.
David Lindores, CEO of Eureka Solutions, believes its latest success milestone is down to the company’s engaged and talented staff, which ensures a high level of customer retention and returning business.
David said: “Reaching our 100th customer is a brilliant achievement – the fact that it is thanks to a returning customer is the cherry on top.
“Return business is the greatest compliment we can receive, especially when it involves an experienced financial professional like Caroline. It is a real testament to our team and our approach.
“Achieving this major milestone also means we are the biggest NetSuite provider in Scotland, one of the biggest in the UK and a major player in Europe.
Long-term partnership
“Trinity Grain is a fascinating business that provides an invaluable service to the farming community and we look forward to delivering a successful project and nurturing a long-term partnership.”
The member-owned business was established by farmers for farmers. It provides members with quality grain storage facilities and the stability that comes from economies of scale by pooling resources for marketing, transport and other added value services.
One of Caroline’s top priorities in the new role at Trinity Grain has been to identify the right business management and financial software for the organisation, which has locations in Salisbury, Wiltshire, Lambourne in Berkshire, and the head office site in Micheldever, Hampshire.
Her team carried out extensive due diligence, before drawing up their shortlist. They also praised the amount of time Eureka Solutions invested to understand client needs.
Ms Whillock added: “Unlike the alternative partners we approached, Eureka Solutions don’t charge for this time, they invest it to ensure any subsequent project is thoroughly scoped.
“They don’t bulk up the number of chargeable ‘days’, they just do what is required to deliver successfully. Their transparency is such that during our last project, they actually ‘banked’ days not used for us to call down in the future, rather than charging us for unnecessary work.”
Oracle NetSuite is a comprehensive suite of business management software that integrates all the important areas and processes of a business so that teams can get instant access to crucial data within one system – easily accessible from anywhere with an internet connection.
The many benefits include making financial management more efficient, dramatically reducing IT support costs and slashing business continuity costs. NetSuite is used by more than 32,000 major businesses across 200 countries.
Having operated for more than 18 years, Eureka Solutions is widely recognised as a leader in unifying the business systems of growing organisations across a variety of different sectors, with particular strength in tech, hospitality, non-profit, wholesale distribution, ecommerce and sport industries – www.eurekasolutions.co.uk
